From large, multinational consumer product giants to small owner-managed retail chains or pure-play startups – we have deep expertise across all of them. While diverse, these sectors are renowned for their pace, energy, and responsiveness to the constantly changing customer behaviour. The skills requirements across the sector have evolved faster and further than ever, with consumer-facing businesses becoming more agile and innovative.

The unstoppable rising demands of multi-channel consumers have required even the most traditional brands to invest significantly in digital capability, refining their ability to interpret customer data and put it at the forefront of strategy and decision-making.

Consumer brands that have historically interacted with customers purely through the medium of face-to-face, have had to rethink their proposition at breakneck speed, launching e-commerce, digital, mobile, loyalty, social and other cutting-edge customer engagement tactics. Through understanding the fundamental principles of what makes a great consumer business, we’ve helped businesses attract digitally native talent into the consumer space, and provided shortcuts to the best commercial, trading, supply chain and operational talent in the market.

What Sets Us Apart?

These attributes give us real competitive edge across five core segments of the industry:

We provide bespoke executive search and leadership consulting for public, private, and private equity-sponsored business across the entire FMCG landscape. Working rapidly but diligently, we think creatively about every engagement, often identifying hidden talent in those individuals who may not have otherwise been considered. We understand how to build high-performing leadership teams – we combine the scale and reach of larger search firms with the carefully nurtured relationships that only come with years of in-depth immersion in this global market. It’s why our success rates are among the highest in the industry.

Undoubtedly one of the most active UK search firms in the sector, we work with highly prominent global brands in this space. We have market-leading specialist experience, as well as boardroom and functional expertise. Our deep knowledge and extensive global network within multi-site leisure, hospitality, food and beverage, and the global travel and aviation landscape, have enabled us to support an expansive array of businesses to navigate the challenges and disruptions of the last few years.

With a truly global network, in-depth intelligence and deep understanding of these industries, we partner with our clients to deliver on some of the most pivotal board and senior appointments across Luxury, Fashion and Beauty. Working with multinationals, private equity and owner-run businesses, regionally and globally, we act as an extension of the businesses we partner with. Valued for our bespoke approach and flexibility, we successfully embed our capabilities into some of the most prominent brands in the industry.

The world of media, entertainment and sport is constantly evolving, at pace. We bring deep expertise in both the B2C and B2B segments of the market, across all related sub-sectors. Our high-profile clients demonstrate their belief in our approach by trusting us to deliver the right people at board level, and across key senior management roles. We work hard to help secure world-class talent, building top-performing leadership teams. In a marketplace that has been transformed by digital, our clients, whether leading brands and smaller fast-growing players, choose to partner with us for our years of experience, hands-on approach and track-record of delivery.

As a core strength since the start of our business more than 15 years ago, our work in this segment spans household name retailers and leading private equity firms. As one of the fastest moving sectors of the economy, global retailers embody an ‘adapt or die’ approach, with an ability to drive transformation by listening to the needs of their customers. Recent years have seen widescale digital transformation by bricks and mortar retailers, with pure-play businesses significantly changing their models to remain relevant and profitable. To help them respond, we too adapt our approach – by understanding their cultures and working environments, we deliver expert talent.

Our Consumer Lead

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Chris Hatcher

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