Despite considerable economic and geopolitical headwinds, the global economy proved to be more resilient in 2025 than expected. CEOs across financial services were kept on their toes and, amid the turbulence, proven strategy development and execution skills, together with compelling leadership experience, became more critical than ever. In our annual CEO Succession Trends report – which focuses on banking, insurance and wealth management in the UK – we explore some of trends observed in the last year.
CEO turnover
Previous reports highlighted a correlation between economic and political uncertainty and the level of CEO turnover, where low certainty mirrored low turnover. In 2025, plenty of uncertainty remained. For example, the continuing war in Ukraine, the ongoing conflict in the Middle East and escalating global trade tension, especially in the wake of US tariffs. As a result, it’s unsurprising that the rate of CEO turnover through 2025 stood at 19.1%, only marginally above the 10-year average of 18.7%.
Cross-sector variances
As in previous reports, we compared the CEO turnover trends across retail/SME banking, general insurance, life, pensions & retirement and wealth/asset management. Where a company operates in more than one segment (e.g. Aviva, Lloyds Banking Group etc.), we’ve included that company in all of the segments in which it operates.
Retail/SME Banking
With 2024 seeing one of the highest levels of CEO turnover in the retail/SME banking segment over the last decade, it’s unsurprising that the 2025 rate was a little lower, at 20.5%. Nevertheless, there were divisional leadership changes at two of the large High Street banks: David Lindberg joined HSBC as UK CEO and Solange Chamberlain stepped-up to replace him as NatWest’s CEO, Retail Banking.
After a couple of years of no CEO changes across the Top 10 building societies, 2025 saw new CEOs at both Leeds (Annette Barnes) and Principality (Iain Mansfield), together with the announcement of a new CEO at Cumberland (Stuart Miller). In addition, there were new CEOs at Aldermore (Raj Makanjee), Close Brothers (Mike Morgan), The Co-operative Bank (Andrea Melville), Secure Trust Bank (Ian Corfield) and Tandem Bank (Neil Chandler).
General Insurance
Traditionally quite volatile, especially in personal lines, the general insurance segment saw, at 16.3%, a modest level of CEO change. There were, however, new CEOs at seven of the general insurers featured in this study: Chris Rash (AIG UK), Ryan Gill (Bspoke Group), Xavier Laurent (Covea UK), Robert Kennedy (Howden UK & Ireland), Emma Rawlingson (Markerstudy Distribution), James Addington-Smith (Marsh UK) and Lloyd East (Saga Insurance). Interestingly, these appointments were all internal promotions.
Life, Pensions and Retirement
Historically, the CEO turnover in life, pensions & retirement has been characterised by a modest rate in most years, but with occasional years of intense activity. While 2025 saw new CEOs at Canada Life UK (Emma Watkins), Standard Life (Mike Eakins; who added leadership of the Retirement Solutions & Asset Management business to his group Chief Investment Officer responsibilities) and Guardian FS (Carlton Hood; former CEO at Responsible Life), it was another unexceptional year.
Wealth and Asset Management
There was a high, but not record-breaking, level of CEO change in the wealth and asset management segment. In Redgrave’s view, some of this was to be expected due to recent PE-sponsored M&A activity. There were new CEO appointments at Fairstone Group (Stephen Cooper), Hargreaves Lansdown (Richard Flint), Mattioli Woods (Peter Mann), Openwork Partnership (Rob Barker), Progeny (Tom Wood) and True Potential (Gerry Mallon).
Tenure (as at 31 December 2025)
With admirable longevity and continued energy, nine of the CEOs highlighted in last year’s Top 10 longest-serving list remain in this year’s list, with the addition of Andrew Haigh, CEO at Newcastle Building Society to our Top 10. However, two of the current Top 10 announced they were stepping down: Andy Golding is to retire from OSB by the end of 2026 and Ann-Marie O’Dea has been replaced as Shepherds Friendly’s CEO by Jonathan Sandell (ex-Lloyds Banking Group and Prudential).
Not included are CEOs who were founders (or co-founders) of the businesses they lead. For example, long-service founders include Kevin Spencer (Markerstudy; 24.5 years), Freddie Macnamara (Cuvva; 11.9 years) and Mark Mullen (Atom Bank; 11.3 years).
Role before CEO
We look at the roles in which today’s CEOs performed immediately before they stepped into their existing CEO role. Including founders, 77.4% operated in another business leadership role prior to stepping-into their current role, consistent with the previous three years. Clearly, when Boards are replacing a CEO, there’s no substitute for previous business and/or P&L leadership experience.
Current CEOs who stepped-up from CFO during 2025 include Iain Mansfield (Principality BS) and Tom Wood (Progeny). Both held business leadership responsibilities previously (Nemo Personal Finance and Shawbrook Bank respectively). CFO-to-CEO transitions remain rare: at the end of 2025, it was just 13.7% promoted from CFO.
Given the regulated nature of UK financial services, Boards will typically conduct a comprehensive market search when there is a CEO succession event. When awarded such a mandate, headhunters like Redgrave will deliver a longlist of candidates with relevant business leadership credentials. In that context, a serving CFO without business leadership experience might be considered a left field option. This view is mitigated when the CFO has P&L leadership experience, whether prior to becoming CFO or alongside their finance leadership accountabilities.
Diversity, Equity & Inclusion (DE&I)
Fostering a diverse, equitable and inclusive culture enables a better response to customers’ ever-changing needs and is crucial for long-term business success.
Let’s start with the positives.
The latest government-backed FTSE Women Leaders Review, published in February 2025, highlights that the proportion of women in Non-Executive Director roles at FTSE350 companies has reached a record 49.9%. The report also shows that 73% of FTSE350 companies have already met or exceeded the target of 40% women on the Board. For another year running, financial services tops the sector chart, exceeding these targets with Schroders, HSBC, Man Group and AJ Bell all reporting a Board composition of 55%+ women.
The Review also highlights that 56.1% of FTSE350 companies have a woman serving as Senior Independent Director (SID). Across all segments in this report, this includes Cathy Turner (Lloyds Banking Group), Alison Morris (Paragon Bank), Jane Guyett (Hiscox), Henrietta Baldock (Legal & General), Karen Green (Phoenix Group), Neeta Atkar (Quilter) and Sarah Gentleman (Rathbones).
But the picture is far less balanced when it comes to the Chair role.
The report showed that only 17.4% of FTSE350 companies have a woman Chair. While disappointing, financial services fares relatively well – with 27% of the FTSE350 having women Chairs . These Chairs include Fiona Clutterbuck (AJ Bell), Alison Platt (Hargreaves Lansdown), Anne Wade (Man Group), Baroness Shriti Vadera (Prudential), Ruth Markland (Quilter) and Dame Elizabeth Corley (Schroders).
The FTSE Women Leaders Review also focuses on trends in Executive Director (ED) and ExCo appointments, as well as key functional roles.
The number of women in CEO roles across the FTSE350 seems to have plateaued at 21. That’s just 6%! As of 31st December 2025, 17.8% of the CEOs at financial services companies surveyed by Redgrave were women, representing a marginal rise over the previous 12 months. Established CEOs, such as Amanda Blanc (Aviva), Debbie Crosbie (Nationwide BS), Susan Allen (Yorkshire BS) and Francesca Carlesi (Revolut UK) were joined by:
Solange Chamberlain, NatWest – since July, Solange has been responsible for overseeing the strategy, operations and performance of the bank’s retail banking franchise, as well as the Group’s payments businesses. Having joined the bank in 2019, she previously held a series of strategy and operational leadership roles, including Chief Operating Officer for commercial & institutional banking.
Emma Watkins, Canada Life UK – Emma joined Canada Life in September after a decade with Scottish Widows where, latterly, she was Managing Director of the Retirement & Longstanding business and a member of the ExCo. An ex-Partner at Lane Clark & Peacock, Emma is one of the UK’s leaders in bulk annuities/pension scheme de-risking.
Kim Jensen, Raymond James Wealth Management – before becoming acting UK CEO in April, Kim was Chief Operating Officer of Raymond James’ US Private Clients Group, which has over $1.5 trillion in assets under management. Her appointment as permanent CEO was confirmed in August.
Emma Rawlinson, Markerstudy Distribution – formerly CEO of Atlanta (the personal lines broking business of Ardonagh Group), Emma became Markerstudy Distribution’s Chief Operating Officer upon the acquisition of Atlanta by Markerstudy. A qualified Chartered Accountant, Emma previously held a series of CFO roles in insurance, technology and private equity.
Andrea Melville, The Co-operative Bank – formerly responsible for Everyday Banking & Business Banking at Santander UK, which included being CEO of Cater Allen Private Banking, Andrea joined Coventry Building Society in June. At the same time as being the first women to be Co-op Bank’s CEO, she is the society’s Chief Commercial Officer.
Annette Barnes, Leeds Building Society – having served as a Non-Executive Director since 2019, Annette stepped-in to become the society’s interim CEO in June. Previously, Annette was CEO at Lloyds Bank Private Banking and Managing Director of Wealth & Mass Affluent at Lloyds Banking Group.
Expectations for 2026
Despite the continued geopolitical unrest, the global economy proved to be more resilient in 2025 than many pundits had feared. In the UK, despite inflation remaining stubbornly above the 2% target, the Bank of England justified four interest rate cuts.
It’s clear, however, that the global economy will remain fragile in 2026, with rising imperialism creating more instability and the Organisation for Economic Co-operation and Development predicting growth to fall from 3.2% to 2.9%. Potential deflation of the ‘AI investment bubble’ has been cited as a major risk, which would precipitate stock market crashes around the globe. UK markets anticipate one further cut in interest rates in the first half of the year, but the mood music is that the level of uncertainty means that making too many longer-term predictions is difficult. One thing we can predict is that, in 2026, CEOs across financial services will continue to be kept on their toes.
The world is shifting faster than many leaders can process, but sitting-on-your hands, pulling back from strategic direction, demanding more ‘perfect’ data and waiting for total clarity are becoming increasingly unacceptable. The CEOs who thrive will be those able to pause, think and act strategically, not just reactively or performatively – and do so swiftly.
While the ability to think strategically is crucial, the ‘culture eats strategy for breakfast’ trope also hold true. Developing a strong culture that drives performance will be essential for strategic success. As a result, we’re already seeing a higher proportion of the businesses making leadership appointments invest in psychometric assessment with a view to attracting talented leaders with the competence, adaptability and cultural alignment for tomorrow, as well as today.
We anticipate that Boards will continue to have a preference for proven strategic leadership and operational experience across multidisciplinary teams. Therefore, we don’t expect a profound increase in CEOs being promoted from CFO over the coming 12 months.
In recently years, private equity investors have concentrated their activities in financial services on capital light segments, such as payments, advice-driven wealth management and SME insurance brokerage, and bulk purchase annuities. UK M&A activity in 2025 showed ‘resilience with cautious optimism’, led largely by corporates such as Aviva, Ageas and Santander. However, there was some evidence that PE investors risk appetite is broadening. While there might not be a wholesale re-entry into the acquisition of lending-based businesses, underwriters or life insurers, we expect 2026 will see a more dynamic market for PE-sponsored M&A in financial services.
To sum up, due to an increase in the demands placed upon CEOs and in M&A activity, we expect that 2026 will likely evidence an above average rate of CEO change.
The Author
With more than 25 years’ executive and non-executive search experience, Conrad Hills leads Redgrave’s Financial Services practice. He advises retail/SME banks, life, pensions and retirement firms, general insurers and wealth/asset managers on Board and ExCo appointments, as well as on how to identify and hire talented leaders with ExCo potential. chills@redgravepartners.com; +44 (0)7974 943689
About Redgrave
A global search firm with a focus on building long-term trusted relationships that go beyond delivery. We advise clients, across most sectors and all ownership models, on Board and Executive Committee (ExCo) appointments, as well as on attracting talented leaders with ExCo potential. Our Financial Services practice operates across retail/SME banking, insurance and wealth/asset management. In 2024, we advised clients on a range of CEO and CFO roles and helped several well-known leaders segue from executive to non-executive careers. What sets us apart from the rest of the industry is that we are:
- Insight-driven: we have an unparalleled knowledge of the markets in which we operate; we understand the challenges and how to overcome them.
- Bold and advisory: we have the confidence to challenge clients’ preconceptions; we partner proactivity with our clients to define pragmatic solutions and search strategies.
- Results-oriented: We bring our clients the best global talent through an approach that’s collaborative, straight-talking and focused on long-term results.
The basis for the study
The retail and SME banking sub-segment includes the big 6 banks, established challengers, specialist lenders, larger building societies and start-up banks, including those with digital-only business models. Leading specialist lending businesses are also included. On the general insurance side, the major personal lines underwriters and brokers, established Insurtech’s, commercial and London markets carriers and the larger brokerage groups are included. For life, pensions and retirement, we’ve reviewed the leading pensions, retirement solutions and protection providers, including larger mutuals with a customer-owned model. We’ve also studied FTSE350-listed wealth managers, quoted private banks, the leading networks and the larger (often PE-backed) consolidation-focused investment firms.
As a common denominator, we’ve included the heads of specialist divisions and UK-focused businesses of some of the larger financial services groups, as well as the Group CEOs. For example, HSBC UK is the ring-fenced bank that sits within HSBC Group and, therefore, both George Elredry and David Lindberg – Group CEO and CEO, HSBC UK respectively – are included in our study.
