Our client had a long-serving and respected IT leader who had ensured operational stability across the group.
However, as the organisation’s ambitions evolved, the leadership team recognised the need to modernise their technology capabilities, but were unsure how best to approach it.
They needed a partner to help them understand the external market and explore their options, without committing to change until they were clear on the right direction.
Redgrave were engaged to run a Search that gave the client a clearer view of the external market and the talent available. Before any hiring decisions were made, we advised on the shape and skillset of leadership profiles that could complement, rather than displace, the incumbent.
It quickly became apparent that a heavyweight technology leader, with a track record spanning data, product, AI and digital, could add value across all divisions, not just those with direct-to-consumer touchpoints.
Through a rigorous, hands-on search process, we identified a standout candidate with an unusually relevant background: spanning travel, renewables, utilities, and even niche exposure to LiDAR technology. Despite initial location constraints and internal complexity, the client moved quickly to secure the hire, demonstrating how compelling the match was.
The appointed candidate joined as Group CTO and immediately earned the confidence of divisional CEOs and functional leaders. Working alongside the incumbent CIO, he began reshaping the technology estate and advancing transformation across multiple business lines.
