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Placing a CTO to drive innovation across multi-sector, family-owned group

From Operational Stability to Strategic Impact

“Rind and his team took a proactive, targeted approach by leveraging their deep industry network and advanced candidate sourcing techniques. They conducted thorough market research and engaged passive candidates who were not actively looking but matched our criteria perfectly. Thanks to their dedication and expertise we successfully secured an exceptional candidate who exceeded our expectations.”
Susanna Frost, Chief People Officer
  • Client Challenge
Our client had a long-serving and respected IT leader who had ensured operational stability across the group.

However, as the organisation’s ambitions evolved, the leadership team recognised the need to modernise their technology capabilities, but were unsure how best to approach it.

They needed a partner to help them understand the external market and explore their options, without committing to change until they were clear on the right direction.
  • Our Solution
Redgrave were engaged to run a Search that gave the client a clearer view of the external market and the talent available. Before any hiring decisions were made, we advised on the shape and skillset of leadership profiles that could complement, rather than displace, the incumbent.

It quickly became apparent that a heavyweight technology leader, with a track record spanning data, product, AI and digital, could add value across all divisions, not just those with direct-to-consumer touchpoints.

Through a rigorous, hands-on search process, we identified a standout candidate with an unusually relevant background: spanning travel, renewables, utilities, and even niche exposure to LiDAR technology. Despite initial location constraints and internal complexity, the client moved quickly to secure the hire, demonstrating how compelling the match was.
  • Results
The appointed candidate joined as Group CTO and immediately earned the confidence of divisional CEOs and functional leaders. Working alongside the incumbent CIO, he began reshaping the technology estate and advancing transformation across multiple business lines.

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Rind Bajwa | Principal, Digital & Technology – Redgrave

Rind Bajwa

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